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Agreements and Policies

Terms of service, data rights and application channels. A secure start with clear information.

Agreements and Policies
04.10.2026

This English text is provided for information purposes only. In the event of any discrepancy between the Turkish text and the English translation, the Turkish text shall prevail.

Review the service terms and your data rights in one place. Clear information, accessible application channels and policies suited to our packages.

Review version · 4 October 2026
The texts on this test site have been prepared in preparation for going live. The order details of the purchased service and the mandatory legislation in force are assessed together.

What does this document cover?
  1. Quick facts
  2. Agreements and policies
  3. Official business information and contact

1. Quick facts

30 daysAdditional money-back guarantee on annual hosting and server purchases
Daily backupsCustomer hosting · 2–7 day retention
Transparent termsService, data and application documents in one place

Statutory consumer rights are independent of the terms of commercial guarantees. You can review the scope and application methods in the relevant documents.

2. Agreements and policies

Distance Sales and Service AgreementThe general agreement explaining the rights of the parties, the scope of the service and the ordering process for hosting, virtual server and domain name services.Preliminary Information FormThe key information to know before payment and the scope of order-specific information.Cancellation and Refund PolicyStatutory consumer rights, the additional 30-day money-back guarantee and the consequences of cancelling a service.Privacy PolicyOur approach to confidentiality in protecting customer account information, support correspondence and service-related information.Privacy Notice (KVKK)Information provided under Article 10 of Personal Data Protection Law No. 6698; it is not a request for explicit consent.Cookie PolicyCookies on the website, local preferences and how to manage them.Acceptable Use PolicyUsing hosting, reseller and server services in a way that is secure, lawful and protects the service of other users.Domain Registration, Transfer and Renewal TermsThe rights and registration procedures to keep in mind, from ordering a domain name to renewing it.Backup and Data Retention PolicyThe scope of daily hosting backups, the available restore points and what happens to data when the service ends.Service Scope and Support TermsServices offered within the package scope, support tickets and technical work that must be agreed separately.KVKK Application ProcedureA guide explaining how you can exercise your rights regarding your personal data and how you would like your application to be handled.

3. Official business information and contact

Provider / data controller
İsa Güngör - HOSTIMOR
Legal name
İsa Güngör
Tax information
Saraylar Tax Office · 56176620306
Address
Hacıkaplanlar, İstiklal Cd. Cici Apt No:21/B, 20150 Pamukkale/Denizli
Contact
0850 308 86 91 · destek@hostimor.com
KEP (Registered E-mail)
isa.gungor.2@hs03.kep.tr
Website
www.hostimor.com

If you have any questions about agreements, refunds, services or data processing, you can reach us at destek@hostimor.com. For KVKK rights, please use the relevant application procedure.

All related documents: Agreements and Policies

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