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FAQ
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Frequently Asked Questions
Yes, you can move to a bigger plan at any time from your dashboard. You only pay the prorated difference and your sites stay online during the upgrade.
Yes, all hosting plans come with a 30-day money-back guarantee. If you cancel within the first 30 days, the hosting fee is refunded in full.
Domains are sold separately so you can mix and match. You can register a new domain during checkout, transfer one in, or point any domain you already own at your hosting plan.
After you sign up, open a migration request from your dashboard. Our team copies your sites, databases and email over and verifies everything before you switch DNS, so there is no downtime. Most migrations complete within one business day.
Your sites stay online. We notify you when you approach your plan's limits and help you choose a bigger plan or a VPS; there are no surprise overage fees.
Yes, the Pro and Business plans support multiple websites under a single account. Each site gets its own folder, databases and SSL certificate.
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